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We are sorry to hear that your item is faulty!
If you have some faulty products, firstly contact us, describing the faulty problem, complete the form with pictures and we will reply in maximum one working day.
Please retain your returns proof of postage, in case there are problems with the return package.
For any warranty returns, the original packaging need to still be in place.
PLEASE BE WARNED: ROCK, SLIDER, RAIL OR ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED BY OUR STANDARD 2 YEAR WARRANTY.
The Warranty policy covers:
All Warranties are subject to the following limitations:
All return shipping costs are the responsibility of the buyer.
WakeHub is an online shop owned by CABLE WAKE SRL (VAT ID 42783781), operating under Romanian Law. All the disputes will be solved under Romanian Law.
FREQUENTLY ASKED QUESTION
If you need any help or you would like to know something, please contact us, and we will be happy to help!